FAQ

What are the other electronic goods and services provided by New Ecommerce?

Pssnepal provides other electronic goods such as Disco lights, speakers, printer and scanner, mixers, etc. We also provide you the facility to rent electronic goods at a suitable price. Moreover, our business deals with prints, laminations, English/Nepali typing, and mails.

What are the various payment methods available?

Our payment methods include eSewa, IME, Khalti, or cash on delivery. Our large ranges of customers pay us in advance that makes us easier to operate business processes without any hurdles. However, payment after delivery of goods and services is also preferred.

How do I get to know more about the product features and specifications of electronic goods?

Our product specifications, pricing, and various other information are mentioned on Facebook pages and websites. We kindly suggest you go through it. In case of further queries, you may send a message on our website or comment on our Facebook page. We will instantly reply to your queries within 24 hours.

What is the delivery charge and process?

We deliver our goods through vehicles (2-wheeler) or (4-wheeler) depending upon the type of goods and size of your order. The delivery charge could be negotiated at the time of sales as per your location. Besides, we deliver free of cost inside Kathmandu valley.

How do we differentiate you from other competitors?

We always stand forward whenever it comes to customer preference, unlike other businesses. We aim to provide you quality goods and services that fulfill your long-term needs. On top of that, we are constantly adding a new product line at its existing one such as SmartWatch, Inductions, Chargers, Head-Phones, etc.

How can I get a discount or offers?

You will be notified about the discount or offers on our social media platform. We are actively engaging the audience on our Facebook page. Keep an eye on those notifications for better discounts and offers that will allow you to save your money.

How can I raise my complaints?

We are here to ensure customer satisfaction by providing possible solutions to your existing or future problems. You can raise any goods or service-related complaints or queries. However, the issue must be genuine. You may report us through phone, WhatsApp, websites, or social media platforms.